Telemarketing Company - Doncaster South Yorkshire

Our Telemarketing department is managed by Lee Stovin a Yorkshire leading marketing consultant with years of experiance in business to business telemarketing and lead generation. We employ highly trained and experienced staff who have been with us a long time.

Telemarketing Campaign Overview

A step by step guide to what is involved in a typical telemarketing campaign these stages can be detailed into an overall project that requires a range of our ancillary services. 

1. Objectives, research activity, target markets, script rationale and reporting procedure to be agreed with the client 

2. Caller Data base purchased or rented, client database designed and set up then current customers non-applicable deleted. Data TPS checked. 

3. Telemarketing Team briefed on the client, the market and the message. 

4. Draft script written then tested by the telemarketing supervisors and subsequently amended. 

5. Telephone operators to be trained in the objectives and methods required for a successful campaign. 

6. Detailed positive responses \ solicited \ quality checked then sent to client within 4 working hours by post \ fax \ E-mail \ ISDN. Data checked and amended.

7. Hourly and daily monitoring of campaign success rate. 

8. Weekly Campaign Management meeting between Directors, Account Managers, Operations and Telemarketing Manager. 

9. Weekly reports produced. 

10. On going input of negative responses. 

11. Final report, summary and data produced 

12. Campaign de-brief conducted to establish further improvements and possible email marketing follow up.

Please contact us on 0845 4098 490 to see how we will help your business.