Bespoke CRM Software

Need an affordable, bespoke Customer Relationship Management solution to improve your organisation? You've come to the right place!

Modeware have developed victorCRM™ as a web based CRM software solution that can do whatever your organisation desires, for the cost of many off-the-shelf packages.

Design Agency CRM

VictorCRM™ is the perfect web based CRM software solution for design marketing agency or web design company. Being web based, it can be accessed from anywhere in the world and all data is securely backed-up, safely offsite. It is fully scalable and can handle as many users and features as your organisation requires.

VictorCRM™ was originally designed and developed to improve the operations and work flow of a marketing and design agency replacing traditional paper based "Job Bags".

VictorCRM™ has the following features

• Client Records (Allows you to record clients contact details, name, telephone numbers, company registration no etc)
• Sales Enquiries (Funnels inbound enquiries, telemarketing enquiries, web site leads into a enquiry management screen)
• Quotes (Allows quotes to be written saved, printed to pdf and version recorded)
• Job Board (Shows active jobs and assigned to which staff member)
• Design Version Tracking (Allows you to upload designs and clients to leave comments and feedbacks, all design version are recorded and allows the agency to record the time spent on a project.
  

Bespoke CRM

As well as developing our victorCRM for an agency business model, we can develop a CRM for your unique business model and process. Rather than you having to change the way your work to fit a off the shelf CRM we design a CRM that fits your unique business and your methods of working.

Our CRM development process covers the following areas:

• CRM system requirement consultancy
• Development of requirement and functional specifications
• Specification and development of database schema
• Interface and usability design
• System development
• Acceptance testing
• Manual production
• Training
• Implementation and rollout consultancy

The advantage with Modeware bespoke CRMs is that you can cover as much or as little as you like. Whether you'd like a simple group diary facility, a customised reporting tool, an email/mail merge facility or anything in between, we can integrate it for you.

Cloud Based CRM = Peace of mind

Unlike standalone CRM software where data is stored in-house, a Cloud Based bespoke allows data is stored securely off site. Not only does this make it easier to resolve support issues but if the worst were to happen, your system would be up and running again within hours, thanks to our robust Disaster Recovery facilities.